Finnair Customer Care is happy to help you with any questions you might have regarding flights operated by Norra.
Customer feedback concerning flights operated by Norra will be received via Finnair website. Thank you for sharing your feelings about our services. It is valuable to us in developing our services further.
Contact details of the communications:
The communications department of Norra serves the media on any company related issues. We kindly ask you to primarily contact us by email.
- Email: [email protected]
- Tel.: +358 50 520 3344
We kindly request that all questions concerning operations and flights are directed towards Finnair’s communications department through the number +358 9 818 4020 or by email [email protected].
Press releases by Norra can be ordered by e-mail by contacting [email protected]. Please provide your name and email address.
If you want to film moving pictures during a flight operated by Norra, or take images that will be available for public use, you will need a filming permit. A permit may be requested through [email protected].
If you want to film in restricted premises of Norra (headquarters, maintenance facilities, etc.), you will need an escort. An escort may be arranged by e-mailing us at [email protected].
Interviews and filming on the public side, in check-in and passenger reception areas, are permitted. The media are, however, requested to inform Finavia’s communications department in advance at +358 20 708 2002.
If the filming is to be carried out on the airside-side after check in, an escort and permit is required. These can be organised through Finavia Communications +358 20 708 2002.